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Thinking out loud

Case studies, engineering notes, and honest observations about AI in real-world operations.

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Case StudyApril 8, 2026

From 15 minutes to 30 seconds: how an agent changed our order processing

A wholesale distributor processing 200+ orders a week was spending 15 minutes per order on manual ERP entry. Here is exactly how we got that to 30 seconds.

6 min read
ProductMarch 27, 2026

Why decision intelligence beats RPA for operations teams

RPA breaks the moment your supplier changes their PDF template. Decision intelligence learns what you meant, not just what you did. Here is the difference.

5 min read
EngineeringMarch 14, 2026

Building AI agents that live inside your ERP, not alongside it

The biggest mistake in ops automation is building tools that sit next to your ERP. The agent has to be in the loop, not an afterthought. Here is how we architect for that.

8 min read
ProductFebruary 28, 2026

The most important thing an agent does: handling exceptions well

Automating the easy 80% is trivial. The value — and the risk — is in the 20% of orders that are weird. Here is our approach to exception handling.

6 min read
IndustryFebruary 10, 2026

AI agents in manufacturing operations: what is actually working in 2026

A clear-eyed look at what AI is genuinely delivering in manufacturing floors and back offices today — and where the hype still outpaces reality.

7 min read
GuideJanuary 22, 2026

The right way to start with AI agents: pick one workflow and go deep

Every successful deployment we have seen started narrow and went deep. Here is the framework for choosing your first workflow and measuring its success.

5 min read